‘Pathetic’: Flyers share ordeal after Indigo flight delayed for 12 hours at Istanbul airport | India News – Times of India

NEW DELHI: Around 200 passengers experienced delay at Istanbul Airport after IndiGo flight to Delhi was postponed by 12 hours on Thursday.
An IndiGo spokesperson confirmed that flight 6E 12, scheduled from Istanbul to Delhi, was delayed due to technical issues with the aircraft.
Following necessary checks, the same aircraft eventually took off for its destination.IndiGo expressed regret for the inconvenience caused to passengers. “The flight has taken off from Istanbul,” the spokesperson said.
“The customers were kept informed of the delay, refreshments were served, and necessary arrangements were promptly made to ease the wait time at the airport,” the spokesperson added.
Hriday Madan a passenger for the flight 6E 12 took it to X and said: “Absolutely pathetic service by Indigo Airlines. My wife and I are returning from Milan through an Indigo codeshare booking with Turkish Airlines (6E 4156) till Istanbul and 6E 12 further towards Delhi. We landed at 3 pm in Istanbul and now our connecting flight has been delayed to 2 am. So there is an 11-hour wait at the airport and there is no representative of Indigo to assist the passengers. It is unfortunate that an Indian airline is treating Indians like this.”

One passenger, Ashok Bagriya, posted on X that over 200 passengers, including children and the elderly, had been stranded for over 10 hours. “Indigo Flight to New Delhi was supposed to take off on Wednesday at 20:00 hrs. And there is no explanation for the delay by the airline,” he wrote.
Another passenger, Govind Kanakan, shared his frustration on X: “Pathetic situation at Istanbul Airport for the passengers travelling from Istanbul to Delhi. The Turkish Indigo 6E-12 flight is delayed by over 6 hrs now and the operators are ignorant. The food provided to passengers at the airport is stale.”

Hriday Madan also took to X to voice his dissatisfaction: “Absolutely pathetic service by Indigo Airlines. My wife and I are returning from Milan through an Indigo codeshare booking with Turkish Airlines (6E 4156) till Istanbul and 6E 12 further towards Delhi. We landed at 3 pm in Istanbul and now our connecting flight has been delayed to 2 am. So there is an 11-hour wait at the airport and there is no representative of Indigo to assist the passengers. It is unfortunate that an Indian airline is treating Indians like this.”
Madan continued, “From 2 am to 2:30 am and then from 4 am to 5 am. Multiple new timelines have been given by Indigo. Hundreds of Indians, including senior citizens and kids, have been stranded for 12 hours straight. Indigo is making a mockery of Indian people and their airline in foreign land.”