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1Imagine you go to open your favorite app or website, and instead of your friends’ photos, you get a weird error message. That’s exactly what’s happening right now to Facebook and Instagram.
If you try to log into Facebook on a computer (the “desktop version”), you might see this message:
“Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes.”
One user said:
“Facebook loads on phone but not on laptop. Keep getting Account temporarily unavailable etc…… Working on phone just not on laptop.”
Another UK user wrote:
“Yep happening to me here in the UK, cant access desktop version. any idea when this might be resolved?”
Instagram users are having a different but related hiccup:
“Sorry, something went wrong. We’re working on getting this fixed as soon as we can”
There’s a website called DownDetector (like a weather report, but for websites). It shows live complaints from users.
Important: The problems do not seem to break the whole platform. It’s more like a bad traffic jam in certain areas.
A Reddit user shared:
“The website doesn’t work for me too, but the mobile app still works. Unfortunately I also cannot use the call feature of messenger. It tells me that my app is outdated but I tried uninstalling and reinstalling it and still get the same error.”
So even the phone app has small bugs for some.
If you’re stuck, here’s a simple plan:
Note: It is unclear when the issue will be fully resolved.
Facebook and Instagram (both owned by Meta) are down for many users worldwide this morning. Facebook’s computer site shows an “Account Temporarily Unavailable” error, while Instagram shows a “something went wrong” message. DownDetector confirms big complaint spikes. The phone apps mostly work, but not perfectly. Nobody knows exactly when it’ll be fixed—just hang tight!
Q1: Is my account banned?
No! The message says it’s a “site issue,” meaning Facebook’s systems are glitching, not punishing you.
Q2: Why does my phone app work but not my laptop?
About 60% of Facebook issues are with the website (desktop) version. The app uses a different pathway that’s less affected.
Q3: What is DownDetector?
It’s a free site that collects user reports to show if a website or app is having widespread problems in real time.
Q4: Should I delete and reinstall the app?
You can, but one Reddit user did and still had the Messenger call error, so it may not help until Meta fixes things.
Q5: When will it be fixed?
Right now, it’s unclear. Meta hasn’t given a clear time, so patience is key.